Refund Policy

Thank you for choosing Apps Era for your software and app needs. We are committed to providing high-quality digital products and ensuring that our customers have a seamless experience. Please review our refund and return policy below.

 

1. 3-Days 100% Money-Back Guarantee

We offer a 3-days money-back guarantee on all our software and app purchases. If you are not completely satisfied with your purchase, or if the product does not meet the description provided, you can request a full refund within 3 days of purchase.

 

2. Refund Eligibility

To qualify for a refund, one of the following conditions must apply:

• Defective or Broken Files: If the software or app file you received is corrupted, broken, or fails to download properly, you can request a refund.
• Product Not Performing as Described: If the product does not perform as advertised on our website, you are eligible for a refund.

If any of these issues occur, please contact us within 3 days of your purchase with details about the issue.

 

3. How to Request a Refund

To initiate a refund request, please follow these steps:

• Email us at sales@apps-era.com with your order number and a description of the issue you encountered.
• Attach any relevant files or screenshots that demonstrate the problem (if applicable).

Once we receive your request, we will review the details and process the refund within 7 to 10 business days.

 

4. Refund Process

Once your refund is approved, we will issue a full refund to the original payment method. Please note that the time it takes for the refund to appear in your account may vary depending on your payment provider or bank.

 

5. Exceptions to the Refund Policy

Refunds will not be issued in the following cases:

• After the 3-day period has passed.
• If the software or app has been used or accessed beyond the trial period, or if you have downloaded, activated, or installed the product after the purchase.

 

6. Unauthorized Transactions

If you suspect any fraudulent or unauthorized transactions, please contact us immediately at sales@apps-era.com. We will assist you in resolving the issue promptly.

 

7. No Refund for Subscription Services

If your purchase includes a subscription or recurring service, please note that refunds will not be issued after the initial billing cycle. You may cancel your subscription at any time through your account settings to prevent future charges.

 

8. Contact Information

If you have any questions or concerns regarding our refund and return policy, please contact us at:

• Email: sales@apps-era.com

 

9. Changes to This Refund Policy

We reserve the right to update or modify this refund policy at any time. Any changes will be reflected on this page, and the date of the most recent update will be posted at the bottom.

Last updated: March 07, 2025